Your contract is with the RENTOR, Philip Gordon Urmson, private individual, resident of England.

1.        Booking and Confirmation.
When you make a booking with the RENTOR, you accept on behalf of your party these terms and conditions.  Also, by doing this you guarantee that you have the authority to accept these terms and conditions on behalf of your party and that at least one member of your party is at least 23 years of age.  A contract between you and the RENTOR will be made once one of the following scenarios has been completed:-

        (a)      A rental confirmation e-mail from the RENTOR has been issued to you after having received a deposit.
(b)     Payment in full is made to the RENTOR (when the reservation occurs within 10 weeks of departure).

2.        Balance Payment.
The balance of the price of your holiday must be paid at least 10 weeks prior to your departure date. If the balance is not paid in time, the RENTOR reserves the right to cancel your holiday and retain your deposit. 

3.        Price Guarantee.
The price of your accommodation booked with the RENTOR will not be subject to any surcharges after the RENTOR’s confirmation e-mail has been issued.  For any payments with respect to this reservation, each party is responsible for charges levied by their bank.  Any payments through PayPal must be classified as ‘Personal Payment’.

4.        Insurance.
Personal and medical travel insurance must be in force for all members of your party for the entire stay at the villa.

5.        Alterations by you.
If you wish to make any changes to your holiday after it has been confirmed, this must be communicated to the RENTOR as soon as possible by e-mail. The RENTOR will try to assist wherever possible, but cannot guarantee that any such changes will be accepted.

6.        Alterations by the RENTOR.
The RENTOR reserves the right to change any reservation details.  Very occasionally a change or cancellation may occur after you have booked but before you depart.  A change may be “major” or “minor”.  A “major” change is one which materially affects your confirmed reservation.  If there is a major change before departure the RENTOR will tell you as soon as possible.  The RENTOR will then offer you a full refund of the villa rental charge which shall be the limit of the RENTOR’s liability.  Such refund shall not apply in cases of “force majeure”, which means war, threat of war, civil strife, industrial dispute, blockage, natural or nuclear disaster, bad weather, fire, level of water, terrorist activity, closure of ports or airports, unforeseen local  building/road works or similar circumstances beyond the RENTOR’s control.  If there is a “minor” change before you depart, the RENTOR will try to let you know (although the RENTOR is not obliged to do so) but you will not be entitled to cancel or receive compensation.

7. Cancelation by the RENTOR.
The RENTOR reserves the right in any circumstances to cancel your entire reservation.  However, in no case will the RENTOR cancel it less that 10 weeks before the departure date except for failure on your part to pay the final balance.  In circumstances where the RENTOR is unable to provide the holiday booked, the RENTOR will return all monies paid which shall be the limit of the RENTOR'S liability.

8.        Cancellation by you.
You may cancel your party’s (entire) holiday at any time providing that the cancellation is communicated to the RENTOR by e-mail.  As this incurs administrative costs, the RENTOR will apply cancellation charges as shown below :-

70 days or more                      -    loss of deposit
Between 69-45 days               -    50%
Less than 45 days                   -    l00%

The total holiday cost for cancellations is defined as the total rental price and does not include a security deposit amount, which will be returned in full. 

9.        Your Accommodation and Safety.
You undertake to accept responsibility and exercise reasonable care in respect of your accommodation, its equipment and facilities.  It is the RENTOR’s aim that your holiday is safe and trouble free.  In return the RENTOR asks that you be mindful of your own duty of care and give thought to your own and other members of your party’s safety whilst you are on holiday.  Local regulations may mean that the layout and services within the villa are different from those to which you may be accustomed.  Accommodation compliance is always with respect to local regulations.  The maximum number of occupants of Villa Caesarea is six persons and should under no circumstances be exceeded unless specifically agreed to by the RENTOR.  The RENTOR’s agent is instructed to refuse admission or evict as necessary to comply with this condition.  Likewise, if in the RENTOR’s opinion, you are, or appear to be, behaving in such a way as to cause disturbance or annoyance to third parties, or causing damage to the property, the RENTOR may terminate your holiday.  In this situation the RENTOR will have no further liability to you and you will be responsible for any extra expense you incur as a result.  You will also be responsible for meeting any claims for damage or breakages.

10.        Equipment/Services.
The villa will be equipped for six people including linens and towels (bathing towels optional). Unless otherwise stated the price includes electricity, gas, water, pool cleaning, gardening and maid service. Maid service is provided by the Carvoeiro Clube who keep the villa as clean and tidy as possible within the restrictions placed upon them by your own use of the villa – maids are not personal valets or cooks.  Rubbish collections are from communal bins located at the end of the street and it will be necessary for you to place your own rubbish there as required.

 11.        Complaints.
The RENTOR is confident you will enjoy your holiday but in the unlikely event that you do encounter a problem, you must immediately notify our managing agent, Carvoeiro Clube at Monte Carvoeiro. Failure to do so will either reduce or negate your legal right to claim compensation.  If your complaint cannot be resolved locally you are required to e-mail the RENTOR promptly with full details. Please follow this up within 14 days of your return home.